Shipping Policy
f3customs.com
Last Updated: March 1, 2026
Thank you for shopping with F3 Customs. This Shipping Policy explains how and when your order will be processed, shipped, and delivered.
1. Order Processing Time
- Orders are processed within 2–5 business days, unless otherwise stated.
- Processing times may be longer during high‑volume periods, holidays, or for custom items.
- Orders placed on weekends or holidays begin processing the next business day.
2. Shipping Methods & Delivery
We currently offer standard domestic shipping within the United States.
- Standard Shipping: 3–7 business days after processing
- Expedited Shipping (if available): 2–3 business days after processing
Delivery times are estimates and may vary due to carrier delays, weather, or other factors outside our control.
3. Shipping Rates
Shipping costs are calculated at checkout based on:
- Order weight
- Destination
- Selected shipping method
Shipping fees are non‑refundable.
4. Tracking Information
Once your order ships, you will receive a confirmation email with tracking details.
Tracking updates are provided directly by the carrier.
5. Shipping Restrictions
- We do not ship internationally at this time.
- We do ship to P.O. Boxes and APO/FPO addresses when supported by the carrier.
- Oversized or specialty items may have additional shipping fees.
- PLEASE CONTACT A SALES REPRESENTATIVE REGARDING INTERNATIONAL SHIPPING.
6. Lost, Delayed, or Stolen Packages
Once an order is marked Delivered by the carrier, F3 Customs is not responsible for lost or stolen packages.
If your package is delayed or missing, please contact the carrier directly to open a claim.
We will assist when possible, but we cannot guarantee replacements or refunds.
7. Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, contact us within 7 days of delivery with:
- Your order number
- Photos of the item and packaging
- A brief description of the issue
We will review the claim and provide a resolution at our discretion.
8. All Sales Final
All items are sold as‑is, and all sales are final.
This includes custom items, apparel, accessories, and limited‑edition products.
No returns, exchanges, or cancellations are accepted once an order is placed.
Visit the Refund Policy for additional information.
9. Contact Us
For questions about shipping or to report an issue, contact:
F3 Customs
Email: shop@f3customs.com
Phone: 302-434-0652
Address: 30 Prestbury Square, Ste 306, Unit 117, Newark, DE 19713